At TurboJet Media, we value and respect your privacy. Whether you are a visitor exploring our website, a potential client reaching out to us, or an existing customer, we are committed to protecting your personal information. This Privacy Policy explains in detail how we collect, use, store, and protect the data we receive from you.
By using our website, contacting us, or using our services, you agree to the collection and use of information as outlined below. If you have any concerns, feel free to reach out—we’re happy to clarify anything for you.
1. Who We Are and What This Policy Covers
TurboJet Media is a results-driven marketing agency focused on helping businesses grow through digital advertising and online campaigns. Our official website, www.turbojetmedia.com, serves as our primary online platform where users can learn about our services, contact us, or schedule a consultation.
This Privacy Policy applies to:
- All visitors browsing our website
- Individuals filling out contact forms or booking a consultation
- Clients who work with us and share business-related information
- Any communication, interaction, or data exchange between users and TurboJet Media
By engaging with our website or services, you acknowledge and agree to the terms outlined in this policy. If you disagree with any part of it, we advise you to discontinue the use of our services.
2. Information We Collect and How We Collect It
We collect two main types of information:
A. Information You Provide to Us
This includes details you voluntarily share with us when:
- You fill out a contact form or schedule a consultation
- You email us, call us, or engage in a chat with our team
- You subscribe to newsletters, updates, or promotional content
- You provide feedback, testimonials, or reviews about our services
Typical data we may collect includes:
- Personal details: Your full name, email address, and phone number
- Business information: Your company name, website, and business objectives
- Communication records: Emails, messages, or call details related to inquiries or support
We use this data solely for the purpose of communication, service delivery, and improving our offerings.
B. Information Collected Automatically
When you visit our website, certain data is collected automatically using analytics tools and cookies. This includes:
- Device & browser information: Your IP address, browser type, operating system, and screen resolution
- Website usage details: Pages visited, time spent on each page, links clicked, and navigation patterns
- Traffic sources: How you found our website (e.g., through a Google search, social media, or a direct link)
We use this information to enhance user experience, improve our website performance, and tailor our services based on visitor behavior. This data is analyzed in aggregate and does not personally identify you.
3. Why We Collect Your Information
We collect data to:
- Respond to inquiries and provide relevant information about our services
- Deliver marketing and advertising services to clients who work with us
- Improve our website and user experience by analyzing visitor behavior
- Send newsletters, promotions, and updates, but only if you have opted in
- Prevent fraudulent activity, security breaches, or misuse of our services
Your information is never sold to third parties, and we use it strictly within the scope of our business operations.
4. Use of Cookies and Tracking Technologies
Cookies are small files stored on your browser when you visit a website. They help us understand how users interact with our site and allow us to enhance performance.
We use different types of cookies:
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us track user behavior and improve our site
- Marketing Cookies: Used for advertising and retargeting campaigns
You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the website’s functionality.
5. How We Protect Your Information
We implement strict security measures to safeguard your personal information. This includes:
- Encryption protocols to secure data transmission
- Secure storage systems that protect against unauthorized access
- Access restrictions, ensuring only authorized personnel handle your data
Despite these efforts, no online platform is 100% secure. If a data breach occurs, we will notify affected users promptly and take immediate steps to resolve the issue.
6. Sharing of Information
We do not sell, rent, or trade your personal data. However, we may share information with:
- Trusted third-party service providers (such as Google Analytics) to help improve our website and marketing strategies
- Legal authorities, if required by law, to comply with regulations or legal proceedings
- Business partners, only if necessary for delivering services you have requested
All third-party service providers we work with adhere to strict data protection standards.
7. Your Rights and Choices
You have control over how we use your personal information, especially when it comes to marketing communication. We respect your preferences and offer simple ways to manage how and when you hear from us.
If you’ve signed up to receive emails or newsletters, you can unsubscribe at any time by clicking the unsubscribe link included in those messages.
If you have concerns about how your information is being used, feel free to reach out to us at hello@turbojetmedia.com. We’re happy to address any questions or concerns you may have.
8. Data Retention Policy
We only keep your personal information for as long as necessary:
- For active communication: If you are inquiring about our services
- For ongoing business relationships: If you are a client, we retain necessary data to fulfill our contractual obligations
- For legal compliance: Some records may be kept as required by law
Once your data is no longer needed, we securely delete or anonymize it.
9. International Visitors and Compliance
TurboJet Media is based in Canada, but our website is accessible worldwide. By using our site, you acknowledge that your data may be processed in Canada, where privacy laws may differ from your local regulations.
If you are located in the European Economic Area (EEA) or the UK, we ensure compliance with the General Data Protection Regulation (GDPR). If you have specific concerns regarding GDPR or other international privacy laws, please contact us for further clarification.
10. Updates to This Privacy Policy
We may update this policy from time to time to reflect changes in our business, legal requirements, or best practices. When we do, we will:
- Update the effective date at the top of this page
- Post a notice on our website if major changes occur
We encourage you to review this policy periodically.
11. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, feel free to reach out:
- Phone: +1 647-424-3073
- Email:hello@turbojetmedia.com
Thank you for trusting TurboJet Media. Your privacy matters to us, and we are committed to keeping your information safe.